How to Withdraw and Make a Deposit Money on IQ Option
How to Withdraw Money from IQ Option
How do I withdraw money?
Your withdrawal method will depend on the deposit method.If you use an e-wallet to deposit, you will only be able to withdraw to the same e-wallet account. In order to withdraw funds, make a withdrawal request on the withdrawal page. Withdrawal requests are processed by IQ Option within 3 business days. If you withdraw to a bank card, a payment system and your bank require additional time to process this transaction.
Conditions may vary depending on location. Please get in touch with Support for precise instructions.
1. Visit website IQ Option or mobile app.
2. Log in account with an email or social account.
3. Select the “Withdraw Funds” button.
If you are on IQ Option Home page, select "Withdraw Funds" on the right-hand side panel.
If you are in the trade room, click on the Profile icon and select "Withdraw Funds".
4. You will be redirected to the Withdrawal page. Select a withdrawal method such as Skrill, enter the email and specify the amount you would like to withdraw (the minimum withdrawal amount is $2).
5. Your withdrawal request and withdrawal statuses are displayed on the withdrawal page.
How to withdraw money from the trading account to a bank card?
To withdraw your funds, go to the Withdraw Funds section. Choose a withdrawal method, specify the amount and other necessary details, and click the “Withdraw Funds” button. IQ Option does its best to process all withdrawal requests within the same day or the next day if outside working hours on business days (excluding weekends). Please note that it may take a little longer to process interbank (bank-to-bank) payments.The number of withdrawal requests is unlimited. The withdrawal amount should not exceed the current trading balance amount.
*Withdrawal of funds returns the money that was paid in the previous transaction. Thus, the amount that you can withdraw to a bank card is limited to the amount that you have deposited with that card.
Appendix 1 shows a flowchart of the withdrawal process.
The following parties are involved in the withdrawal process:
1) IQ Option
2) Acquiring bank – IQ Option’s partner bank.
3) International payment system (IPS) – Visa International or MasterCard.
4) Issuing bank – the bank that opened your bank account and issued your card.
Please note that you can withdraw to the bank card only the amount of your initial deposit made with this bank card. This means that you can return your funds to this bank card. This process may take a little longer than expected, depending on your bank. IQ Option immediately transfers the money to your bank. But it may take up to 21 days (3 weeks) to transfer money from the bank to your bank account.
If you do not receive the money on the 21st day, IQ Option kindly ask you to prepare a bank statement (with logo, signature and stamp if it is a printed version; electronic versions must be printed, signed and stamped by the bank) covering the period from the date of the deposit (of these funds) to the current date and send it at [email protected] from the email linked to your account or to IQ Option’s support officer via live chat. It would be amazing if you could also provide IQ Option with an email of the bank representative (the person who provided you with the bank statement). IQ Option would then ask you to inform IQ Option as soon as you send it. You can contact IQ Option via live chat or by email ([email protected]). Please note that your bank statement must contain information about your bank card (the first 6 and 4 last digits of its number).
IQ Option will do its best to contact your bank and help them find the transaction. Your bank statement will be sent to the payment aggregator, and the investigation may take up to 180 business days.
If you withdraw an amount you deposited on the same day, these two transactions (deposit and withdrawal) will not be reflected on the bank statement. In this case, please contact your bank for clarification.
Frequently Asked Questions (FAQ)
How long does it take for the withdrawal I made by bank transfer to arrive in my bank account?
The standard maximum time limit for bank transfers is 3 business days, and it can take less. However, just as some boletos are processed in less time, others may need all the time of the term.
Why did IQ Option change the minimum amount for bank transfer withdrawals to 150.00BRL?
This is a new minimum withdrawal amount for bank transfers only. If you choose another method, the minimum amount is still 4 BRL. This change was necessary due to the high number of withdrawals processed by this method at low values. In order to respect the processing time, IQ Option need to decrease the number of withdrawals made per day, without affecting the quality of the same.
I am trying to withdraw less than 150.00BRL by bank transfer and I get a message to contact support. Please arrange it for me
If you want to withdraw an amount below 150 BRL, you only need to select another withdrawal method, for example electronic wallet.
What are the minimum and maximum withdrawal amounts?
IQ Option have no restrictions as to the minimum withdrawal amount — starting from $2, you can withdraw your funds on the following page: iqoption.com/withdrawal. To withdraw an amount less than $2, you will need to contact IQ Option Support Team for assistance. IQ Option specialists will provide you with the possible scenarios.
Do I need to provide any documents to make a withdrawal?
Yes. You need to verify your identity in order to withdraw funds. Account verification is necessary in order to prevent fraudulent financial transactions on the account.To pass the verification process, you will be kindly asked to upload your documents on the platform using the links given below:
1) A photo of your ID (passport, drivers license, national ID card, residence permit, refugee identity certificate, refugee travel passport, voter ID).
2) If you used a bank card for depositing money, please upload a copy of both sides of your card (or cards if you used more than one to deposit). Please remember that you should hide your CVV number and keep visible the first 6 and the last 4 digits of your card number only. Please make sure that your card is signed.
If you use an e-wallet to deposit funds, you need to send IQ option a scan of your ID only.
All the documents will be verified within 3 business days after you make a withdrawal request.
Withdrawal statuses. When will my withdrawal be completed?
1) After a withdrawal request is made, it receives the "Requested" status. At this stage, funds are deducted from your account balance.2) Once IQ Option begin processing the request, it receives the "In process" status.
3) Funds will be transferred to your card or e-wallet after the request receives the "Funds sent" status. This means that the withdrawal has been completed on IQ Option’s side, and your funds are no longer in IQ Option’s system.
You may see the status of your withdrawal request at any time in your Transactions History.
The time when you receive the payment depends on the bank, the payment system or the e-wallet system. It is approximately 1 day for e-wallets and usually up to 15 calendar days for banks. The withdrawal time could be increased by the payment system or your bank and IQ Option has no influence on it.
How long does it take to process the withdrawal?
For every withdrawal request, IQ Option specialists need some time to check everything and approve the request. This is usually no more than 3 days.
IQ Option needs to make sure that the person who makes a request is really you so that nobody else can access your money.
This is necessary for the security of your funds, along with the verification procedures.
After that, there is a special procedure when you withdraw to a bank card.
You can only withdraw to your bank card the total amount deposited from your bank card within the last 90 days.
IQ Option sends you the money within the same 3 days, but your bank needs some more time to complete the transaction (to be more precise, the cancellation of your payments to us).
Alternatively, you can withdraw all your profits to an e-wallet (like Skrill, Neteller, or WebMoney) without any limits, and get your money within 24 hours after IQ Option complete your withdrawal request. This is the fastest way to get your money.
How to Deposit Money to IQ Option
You are welcome to deposit using a debit or credit card (Visa, Mastercard), Internet banking or an e-wallet like Skrill, Neteller, Webmoney, and other e-wallets.The minimum deposit is 10 USD. If your bank account is in a different currency, the funds will be converted automatically.
Many IQ Option traders prefer using e-wallets instead of bank cards because it’s faster for withdrawals.
Deposit via Bank Cards (Visa / Mastercard)
1. Visit IQ Option website or mobile app.2. Login to your trading account.
3. Click on the “Deposit” button.
If you are on IQ Option Home Page, press the "Deposit" button in the upper right corner of the main website page.
Select the "Mastercard" payment method, enter a deposit amount manually, or select one from the list and click "Proceed to Payment".
5. You will be redirected to a new page where you will be requested to enter your card number, cardholder name, and CVV.Payment methods available to the reader may be different. For the most up-to-date list of available payment methods, please refer to the IQ Option trading platform
The CVV or СVС code is a 3-digit code that is used as a security element during online transactions. It is written on the signature line on the back side of your card. It looks like below
To complete the transaction, press the "Pay" button.
On the new page that opened, enter the 3D secure code (a one time password generated to your mobile phone that confirms the security of the online transaction) and click the "Confirm" button.
If your transaction has been completed successfully, a confirmation window will appear and your funds will be credited to your account instantly.
When making a deposit, your bank card gets linked to your account by default. Next time you make a deposit, you wont have to enter your data again. You will only need to choose the necessary card from the list.
Deposit via Internet Banking
1. Click on the “Deposit” button.If you are on IQ Option Home Page, press the "Deposit" button in the upper right corner of the main website page.
If you are in the trade room, press on the green ‘Deposit’ button. This button is located at the top right corner of the page.
2. Select the bank you would like to deposit (in my case it is Techcombank), then you may enter a deposit amount manually or select one from the list and press "Proceed to Payment".
Enter your bank account username and password and click on the “Continue” button.
Note: you have to complete the operation within 360 seconds.
3. Please wait while the system is connecting to your bank account and do not close this window.
4. Then you will see the transaction ID, that will help to get the OTP on your phone.
It is very easy to get the OTP code:
- click on the “Get the OTP Code” button.
- enter the transaction ID and click the “Confirm” button.
- receive the OTP code.
5. If the payment was successful you will be redirected to the following page with the amount of the payment, date and transaction ID indicated.
Deposit via E-wallets (Neteller, Skrill, Advcash, WebMoney, Perfect Money)
1. Visit IQ Option website or mobile app.2. Login to your trading account.
3. Click on the “Deposit” button.
If you are in IQ Option Home Page, press the "Deposit" button in the upper right corner of the main website page.
If you are in the trade room, press on the green ‘Deposit’ button. This button is located at the top right corner of the page.
4. Select "Neteller" payment method, then you may enter a deposit amount manually or select one from the list and press "Proceed to Payment".
5. Enter email address you used to sign up with Neteller and press "Continue".The minimum deposit is 10 USD. If your bank account is in a different currency, the funds will be converted automatically.
6. Now enter the password of your Neteller account in order to sign in and press "Continue".
7. Check the payment information and click "Complete order".
8. Once your transaction has been successfully completed, a confirmation window will appear.
Your funds will be credited on your real balance instantly.
Where is my money? A Deposit was made to my account automatically
IQ Option company is not able to debit your account without your authorization.Please make sure that a third party doesn’t have access to your bank account or e-wallet.
It’s also possible that you have several accounts on IQ Option website.
If there’s any chance that someone got access to your account on the platform, change your password in the settings.
Frequently Asked Questions (FAQ)
How long does it take for the boleto I paid to be credited to my account?
Boletos are processed and credited to your IQ Option account within 2 business days. Please note that IQ Option have different boletos, and they usually vary only in the minimum processing time, being 1 hour for fast boletos and 1 day for the other versions. Remember: business days are only from Monday to Friday.
I paid a fast boleto and it didn’t come into my account in 24 hours. Why not?
Please note that the maximum processing time for boletos, even the fastest, is 2 business days! Therefore, it means that there is only something potentially wrong if this deadline has expired. It is common for some to be credited quickly and others not. Please just wait! If the deadline has expired, IQ Option recommend contacting IQ Option via support.
How long does it take for the deposit I made by bank transfer to arrive in my account?
The standard maximum time limit for bank transfers is 2 business days, and it can take less. However, just as some boletos are processed in less time, others may need all the time of the term. The most important thing is to make the transfer on your own account and place a request through the website/app before making the transfer!
What’s this 72-hour error?
This is a new AML (anti-money laundering) system that IQ Option have implemented. If you deposit via Boleto, you must wait up to 72 hours before making a withdrawal. Note that the other methods are not impacted by this change.
Can I deposit using someone else’s account?
No. All deposit means must belong to you, as well as the ownership of cards, CPF and other data, as stated in IQ Option Terms and Conditions.
What if I want to change the currency of my account?
You can only set the currency once, when you make the first deposit attempt.You will not be able to change the currency of your real trading account, so please make sure you choose the correct one before you click "Proceed to payment".
You can deposit in any currency and it will be automatically converted to the one you chose.
Debit and credit cards. Can I deposit via credit card?
You can use any Visa, Mastercard, or Maestro (with CVV only) debit or credit card to deposit and withdraw money, except for Electron. The card must be valid and registered in your name, and support international online transactions.
How can I unlink my card?
If you want to unlink your card, please click "Unlink Card" right under the "Pay" button when you make your new deposit.
What is 3DS?
The 3-D Secure function is a special method for processing transactions. When you get an SMS notification from your bank for an online transaction, it means that the 3D Secure function is on. If you do not receive an SMS message, contact your bank to enable it.
I have problems depositing via card
Use your computer to deposit and it should work right away!Clear temporary internet files (cache and cookies) from your browser. To do this, press CTRL+SHIFT+DELETE, choose the time period ALL, and select the option to clean. Refresh the page and see if anything changed. For complete instructions, see here.. You can also try using a different browser or a different device.
Deposits might be declined if you entered the wrong 3-D Secure code (the one-time confirmation code sent by the bank). Did you get a code via SMS message from your bank? Please contact your bank if you didnt get one.
This might happen if the "country" field is empty in your information. In this case, the system doesnt know what payment method to offer, because available methods differ by country. Enter your country of residence and try again.
Some deposits might be declined by your bank if they have restrictions on international payments. Please contact your bank and check this information on their side.
You are always welcome to make deposits from an e-wallet instead.
IQ Option support the following: Skrill, Neteller.
You can easily register with any of them online for free, and then use your bank card to add money to the e-wallet.
